❓ Help Center
111vat FAQ — Frequently Asked Questions
From opening an account to withdrawing money via bKash — all your questions answered in one place.
Welcome to 111vat. This FAQ page has been created to provide detailed answers to the questions most frequently asked by Bangladeshi players. You will find clear information here on account registration, deposits and withdrawals via bKash or Nagad, bonus terms, cricket betting, slots, live casino, and responsible gaming. If you cannot find the answer to your question, contact our 24/7 live chat support.
Account and Registration 👤 Account
To open an account at 111vat, you need an active mobile number, a valid email address, and a strong password. The registration process is entirely online and takes just a few minutes. Please note that only those aged 21 or above may open an account at 111vat.
No, each person is allowed only one account. Attempting to open multiple accounts may result in them being closed and bonuses being cancelled. If you have trouble logging in, contact 111vat live chat support — we will resolve the issue for you easily.
Click the "Forgot Password?" option on the login page and enter your registered email or mobile number. A verification code will be sent to you — use it to set a new password. The whole process takes about two minutes. If you run into any trouble, let us know via live chat.
111vat may request identity verification to ensure secure transactions, particularly for large withdrawals. This is a standard procedure to protect your account. The support team will provide you with all the instructions needed for verification.
Yes, 111vat is fully mobile-friendly. You can log in directly from the browser on any Android or iOS device. There is no need to download a separate app — all games and transactions are available right in your mobile browser.
Deposits and Withdrawals 💳 Payments
After depositing via bKash, the funds are usually credited to your 111vat account within a few minutes. In most cases the deposit is instant. If it takes longer than 15 minutes, contact our live chat with your bKash transaction reference number.
Yes, 111vat supports Nagad, Rocket, Upay, and bank transfer in addition to bKash. You can transact easily through the most popular mobile banking methods in Bangladesh. The minimum deposit amount is ৳500 for each payment method.
The minimum deposit at 111vat is ৳500 and the minimum withdrawal is also ৳500 — this applies to all payment methods. These limits are set with Bangladeshi players in mind so that anyone can start playing even on a small budget.
Withdrawal requests at 111vat are generally processed within 1 hour. Withdrawals via bKash and Nagad are the fastest. Bank transfers may take a little longer. The process is even smoother for verified accounts.
111vat does not charge any transaction fees itself. However, your mobile banking service (such as bKash or Nagad) may apply its own charges. Check the terms of your mobile banking app before making a transaction.
Games and How to Play 🎮 Gameplay
To bet on BPL (Bangladesh Premier League) matches, you need sufficient balance in your account. Go to the cricket betting section, select a match, choose the market type (match winner, toss, top batsman, etc.), and set your stake. You can bet both before the match starts and live during the match.
RTP (Return to Player) refers to the percentage of total bets that is paid back as winnings over the long term. For example, a 96% RTP means an average of ৳96 is returned for every ৳100 wagered — this is a theoretical average and results in each session may vary. The RTP for all games is set according to the respective game provider's policy.
Yes, 111vat's live casino is fully supported on mobile. Live table games from providers including Evolution Gaming and Ezugi — such as live roulette, blackjack, and baccarat — can be enjoyed directly in your mobile browser. Keep a stable internet connection for the best experience.
All games at 111vat come from reputable providers including Pragmatic Play, PG Soft, JILI, and Spribe, who ensure fair play through independent audits. The Random Number Generator (RNG) technology used in the games ensures that every result is completely random and cannot be manipulated by anyone.
Aviator is a crash-style game developed by Spribe. A plane takes off and a multiplier keeps increasing. You need to press the "Cash Out" button before the plane flies away — if you do not press it in time, your bet is lost. It is an entertaining game that combines timing and decision-making.
Yes, betting options for international cricket tournaments including the T20 World Cup and IPL are available at 111vat. A variety of markets are open specifically for Bangladesh Tigers matches. Check the cricket section regularly for match schedule updates.
Bonuses and Promotions 🎁 Bonuses
You will receive a 120% bonus on your first deposit at 111vat, up to a maximum of ৳8,000. For example, depositing ৳1,000 will add ৳1,200 in bonus funds, giving you a total balance of ৳2,200. A deposit of ৳14,000 or more will earn the full ৳8,000 bonus, bringing your total to ৳22,000. The bonus is added automatically when you make your first deposit.
A wagering requirement indicates how many times you must wager the bonus amount before it becomes withdrawable. A 25x wagering requirement applies to the 111vat welcome bonus — meaning the bonus becomes withdrawable after you wager it 25 times. Visit the terms and conditions page for full details.
111vat's VIP program has three tiers: Bronze (weekly cashback up to 0.3%), Silver (up to 0.7%), and Gold (up to 1.0%). You can move up to higher tiers by playing regularly and transacting more. VIP members receive dedicated support, personalised offers, and faster withdrawals.
Weekly cashback is calculated based on your net losses for that week. Bronze tier members receive up to 0.3% cashback, Silver up to 0.7%, and Gold up to 1.0%. Each Monday, the previous week's cashback is credited to your account.
111vat regularly runs special offers and promotions — especially during major cricket tournaments and festivals such as Eid or Pohela Boishakh. Check the promotions section regularly for the latest offers, or ask our live chat. Make sure to use any offer before it expires.
Security and Responsible Gaming 🔒 Security
Yes, 111vat uses SSL encryption technology to keep your personal information and financial transactions secure. Your information is not sold to third parties. You can find full details on our privacy policy page.
No. 111vat is for those aged 21 and above only. Opening an account or playing games by anyone underage is strictly prohibited. If underage use is detected, the account will be closed and any deposited funds may not be returned.
If you feel that gaming is having a negative impact on your life, visit 111vat's responsible gaming page. Our support team can assist you with self-exclusion or setting deposit limits. Knowing your limits and keeping gaming within the bounds of entertainment is what responsible gaming means.
To activate self-exclusion, contact us via live chat or email at [email protected]. You can request that your account be suspended for a set period (such as 30 days, 6 months, or permanently). During this time, do not attempt to log in or open a new account.
111vat support is available in Bengali 24 hours a day, 7 days a week. You will get the fastest response via live chat. To contact us by email, write to [email protected]. Our support team is equipped to resolve all types of issues for Bangladeshi players.
Still have questions? Contact support
Our Bengali-speaking support team is by your side day and night. Get an answer within minutes via live chat or send us a detailed message by email.
Live Chat Support
Instant help in Bengali 24/7. Click the live chat button for any issue.
Email Support
For detailed enquiries, write to us at:
[email protected]